To log in to your ICICI Bank FASTag account, you can use the official web portal, the iMobile app, or even WhatsApp.
1. Web Portal (Direct Login)
If you prefer using a browser on your laptop or phone:
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Official Link: ICICI Bank FASTag Customer Portal
- Login Methods:
- Mobile Number: Enter your registered mobile number to receive an OTP.
- User ID: Use the User ID provided at the time of registration along with your password.
2. Mobile App (iMobile Pay)
For the most convenient management on the go:
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Open the iMobile Pay app.
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Go to the 'Bill Pay, Recharge & FASTag' section under the 'Transact' tab.
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Click on the 'ICICI FASTag' icon.
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From here, you can check your balance, view your transaction history, and set up Auto-Recharge.
3. Quick Actions via WhatsApp
ICICI Bank allows you to check your balance and statements via WhatsApp:
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Save the number 86400 86400 to your contacts.
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Type "Hi" from your registered mobile number.
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Follow the menu prompts to check your Tag Status or Last 5 Transactions.
Troubleshooting & Support
1. Stuck at Login? If you have forgotten your credentials, use the "Forgot Password" or "Forgot User ID" links on the web portal.
2. Customer Care: If you face issues with an inactive tag or login errors, call the 24x7 toll-free helpline at 1800 2100 104.
3. Check Status: You can also track your FASTag application status here if you are a new user.
Pro Tip: The Annual Pass
If you're a frequent traveler, the ₹3000 annual pass can save you up to 40% on toll costs over the course of a year.